K.M.B Telemarketing Limited
KMB have had a home in Redditch, Worcestershire for the past 30 years providing telemarketing services, data purchase, external training and fulfilment for our clients. The business started providing purely outbound telemarketing, but over the years we have evolved to offer a number of other products and services.We understand that outsourcing any aspect of your business is a major decision. KMB do everything to ensure that the handover is professional, structured and that our clients are kept informed throughout all stages of the process.We want our clients to see us as a safe pair of hands in the context of the work we implement on their behalf. We ensure we CONNECT businesses, give our clients the opportunities to WIN new business, ensure our clients GROW through a robust sales and marketing strategy and help our clients RETAIN these new relationships.These four key words are ingrained within the organisation and act as the principles that we work to on a day to day basis.During our 30 years delivering excellent customer service we have had staff retention of 8 years+ which is unheard of in our industry. Our team has an average age of 33 showing a level of experience and knowledge that is very hard to replicate.