If your business needs a team of experienced and discerning telemarketers, we have the know-how, dedication and personnel to ensure you get the leads, sales, meetings, and invitations you require.
Our professional and flexible approach will ensure your business builds the relationships and makes the contacts it needs, and increases your profile and reputation in the marketplace.
Based in the Cotswolds and serving business throughout the Thames Valley, London, Oxfordshire, Berkshire, and Gloucestershire, Pinagli Telemarketing are here to help your business get the customers and contacts it deserves.
Established over 20 years ago, Pinagli Telemarketing specialise in business to business telemarketing services.
Experienced telemarketers, accomplished account management, and attention to detail ensure we remain at the heart of business after two decades. Located in Gloucestershire, we serve a wide range of businesses throughout the UK.
Many of our telemarketers have been a part of our team for a number of years, which ensures continuity for our clients' business development and allows us to offer telemarketing services by a team with wide experience of sectors and objectives.
Not everyone feels that a meeting is the best strategy for every service. Pinagli Telemarketing in Gloucestershire will quite simply meet your requirements whether it be a telephone meeting, information gathering or a different aim.
Whether you are a corporate, SME or public sector, meeting new prospects is part and parcel of continued business growth.
At Pinagli our experienced telemarketers are as comfortable calling C- Suite contacts as your valued local prospects.
Working with a professional telemarketer will accelerate results, as naturally we are more efficient than the less experienced worker.
Our telemarketers combine the ability to work steadily through the list, resolving changed contact details quickly, dealing with contacts who were having a difficult day before our call and remaining alert for the information, leads and opportunities that you are seeking.
Appointment Making
Whether you are a corporate, SME or public sector, meeting new prospects is part and parcel of continued business growth. At Pinagli our experienced telemarketers are as comfortable calling C- Suite contacts as your valued local prospects.
Lead Generation
A pipeline of prospects leads to short term and future business. Pinagli Telemarketing can fulfill video or telephone meetings, information gathering or other requirements.
Relationship Building
We focus on relationship building and communication with contacts. Building the trust between decision-makers and suppliers can take time, perseverance and most of all skill.
Too pushy and the contact starts dodging your calls, whereas "after you, Claude" doesn't develop the business.
Trust us to set the right tone for relationship building, whether it be one call or a series of carefully handled contacts, that bring the result you require.
IT Telemarketing
Our specialist IT telemarketers bring the know-how and energy to more technical projects. They create confidence in clients and prospects alike by their understanding of the ever changing IT solutions for businesses.
Invitations to Seminars and Events
In the competitive world of events, it takes a special approach to gain attention from prospective delegates. We can fulfill that role, bringing events to life, familiarising ourselves with the key points of interest and industry topics, so that every event is a winner.
Maximise Your Digital Marketing
Maximise your Digital Marketing whether it be prioritising openers & clickers or exploring new avenues. Our tailored follow ups make all budgets more worthwhile.
Updating Lists
Working within the framework of Data Protection & GDPR, we can refresh your current contact lists.
List Building
Sourcing standard lists with standard job titles is one thing. But when the contact details required are more comprehensive, the job title is unusual or the range of information required is complex, then we build these lists from scratch, often dovetailing telephone and research techniques.
This provides the client with a unique list that is 100% suitable for their business and its aims.
Customer Care Surveys
There is a time in the life of every business when answers are needed to very specific questions - but only you know what these are likely to be! We are adept at finding the answers and provide an overview summary too.
Regular Product Sales Call
For the company that needs regular reminder calls to customers with the potential to re-order on a high frequency, we can provide a telemarketing service to fit the bill.
How Our Team Work
Our telemarketers all have many years of experience calling senior contacts and that has been coupled with their own commercial background. We are fielding intelligent people, able to respond quickly within the call, who you will enjoy hearing from, knowing that they are representing you in the most effective and professional manner.
Briefing Meeting
Projects start with a briefing meeting with your designated telemarketer and support team by video conference. During this meeting you are able to brief the telemarketer first hand which means they buy-in to your enthusiasm and success to date, and can ask you detailed questions about your service or product.
Away from the meeting we compile notes that reflect your USPs, detailed information on your service/product and other information that helps us determine why your contacts buy from you. This forms the basis of our calling for you.
Our Calls Are Unscripted
We cannot train the contact on what to say so our experienced telemarketers use the in-depth briefing process and their telemarketing experience to achieve goals and find out information. This means your calls sound more natural and more likely to be accepted as coming from one of your colleagues.
Bespoke Service
All our projects are tailored to our clients' specific objectives and plans. In over 20 years, it is true to say that no two projects are the same! Market sector, target contacts, pace of work, objectives, client USP - they vary in every instance. That is what keeps us fresh for the most demanding projects.
Project Management
All projects are under the supervision and co-ordination of a project manager which means there is a flow of information to you regarding performance, data, dates and sectors. Regular call conferences form the backstay of the programme, and are an opportunity for us all to dial in and give feedback/raise questions which means your budget spend is always closely monitored.
Wide Industry Experience
We prefer not to specialise in one area as our telemarketers stay fresher and it is frankly more interesting to tackle telemarketing across varied business types. We work with equal relish for corporates, SMEs, international companies, professional organisations and much smaller niche businesses.
Flexible Resource
Yes, we have an agreement with you. But at the heart of that is the need to carry out as much work as you want us to in your best calling periods, whilst planning your optimum calling levels around peak times for trading, holiday and exhibitions.
Legalities
We manage data protection, CTPS and other legal requirements so that we and our clients are working within the spirit and letter of the law.
Ongoing Investment
We continue to invest in our team, our newest recruits, our telecoms systems, and CRM training whilst appreciating the value of our telemarketers to the business as a whole.
Our clients sometimes share that responsibility by inviting the telemarketers to work in their offices for systems training or to absorb the organisation culture more closely.
Who We Are
Established over 20 years ago, Pinagli Telemarketing specialise in business to business telemarketing services, calling organisations throughout the UK and beyond. Experienced telemarketers, accomplished account management, and attention to detail ensure we remain at the heart of business after two decades. We are located in Gloucestershire and serve a wide range of clients throughout the South West, Thames Valley, Wales and London.
Many of our telemarketers have been a part of our team for a number of years, which ensures continuity for our clients' business development and allows us to offer telemarketing services by a team with wide experience of sectors and objectives.
As well as our professionalism with your prospective contacts, we make a point of being straightforward in all our dealings with you the client, in the belief that we need to form an open and honest partnership with you, in order to further your goals and ambitions.
Why Choose Pinagli?
- Our ability to deliver exactly the right service to the most strategic SMEs as well as international organisations
- Our telemarketers have a business background coupled with extensive telemarketing experience at senior level
- All projects are tailored to the client's requirement making it a truly bespoke investment in your future
