Fast track solutions is your business development answer.  Based in Swindon we are ideally located to serve anywhere around the UK.  We help ambitious organisations to drive up sales of their high value business technology, services and solutions, where our unique, strategic and consultative approach fits perfectly with their long and often complex sales processes. Customers benefit from greater returns on their sales and marketing spends, improved brand awareness and increased market penetration. We also provide insight and intelligence to our clients, enabling them to deliver better service and create more value for their stakeholders. Clients include market-leading blue-chip multi-national organisations as well as top tier UK companies.   

Originally, Christine’s aim was to help others in business to realise their growth ambitions, to communicate more effectively and to make change happen as well as to provide practical, cost-effective hands-on expertise and action by doing what she loved. Mostly talking! She was also actively seeking to create a fulfilling and balanced working life, and offer the same to others.

A quick look at the traditional contact centre environment, where annual staff attrition levels reached 40% in 2006 (Source: Fast Track research) suggested this wasn’t the way to go. So we’re committed to a strategy which turns the industry model on its head,  prioritising quality over quantity, service over growth, and people over profit.

To maintain a competitive edge in a fast paced environment, successful organisations are mindful that keeping up to speed with what’s happening in their markets and acquiring customer insight is vital in order to make good decisions and meet the needs of today’s and tomorrow’s customers. Regular stakeholder research gives insight into what’s going to drive your success for the future. Our research programmes help you deliver consistent, robust and comparable data, providing actionable market intelligence cost effectively.

Perhaps no surprise, then, that we enjoy exceptionally high levels of customer and staff retention. We have a solid track record in the markets we serve and hope to support our clients as they strive to achieve their  sales, marketing and service goals by serving as a regular complement to their in-house resources.