Telemarketing And Telesales
Looking For Telemarketing Or Telesales?
As you are looking for telemarketing or telesales, we advise talking to a local expert. Just fill in the form to get free advice on telemarketing and telesales.
What Is Telemarketing?
Telemarketing is as it sounds, 'tele' meaning phone based 'marketing' meaning promotion. Telemarketing is about promoting services or products through the phone. Telemarketing is not selling products on the phone (that is telesales) but more lead generation, customer survays, inbound call handling.
Telemarketing can be handling inbound calls (like a charity helpline) or outbound calls (like generating appointments for an engineering company.
What Is Telesales?
Telesales is as it sounds, 'tele' meaning phone based 'sales' meaning actively selling services or products.
Telesales is always outbound and is used by companies to sell either products (like nuts, bolts, mobile phones etc.) or services (such as accountancy, landscaping, laser cutting etc.) to either businesses or consumers.
Get The Right Company
Selecting the right agency is important, a telemarketing company can do telesales (they will not turn down business after all) but would not be as good at it as a telesales business would be.
It is worth looking around as the main reason for telesales/telemarketing campaigns being unsuccessful is due to the wrong agency doing the work.
Shop Around And Compare Quotes
Bear in mind that all telesales and telemarketing companies are private businesses that are profit making. For this reason, all will offer different prices for their services (based on their experience, their background, their track record and their profit margins).
It is always worth meeting the agency, see where they work, are their offices professional? If they are expensive, can they justif their prices, can they offer any guarantees or assurances? It may be good to ask for recommendations (from current clients) to see how their services are performing for them and if they are achieving a ROI.
If you would like advice or quotes on telemarketing or telesales, just fill in the form.
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