Telemarketing For Utilities Companies

Telemarketing For Utilities CompaniesCompare Quotes On Telemarketing For Utilities Businesses In The UK

There are over 400 telemarketing agencies in the UK, telemarketing for utilities companies needs an experienced agency, one that knows the utilities sector.  

Telemarketing is an important part of marketing for utilities companies.

With telemarketing, utilities companies can achieve a number of goals:

  • Generate New Business – Telemarketing is a pro-active way for utilities companies to generate new business.  A quick call to previous customers could open the door to an old customer becoming a new one.
  • Customer Service – One thing that is lacking in our digital world is the personal touch and customer service.  A quick call to see how things are and explain any price rises (since utilities are always going up) can let customers know they matter and improve customer retention.

Telemarketing for utility companies can be a great marketing tool.

Just fill in the form to speak with local telemarketing agencies that know the utilities sector.

Why You Need Telemarketing

Telemarketing can be used both for handling inbound and outbound calling

As you need to have people available to take calls from customers, handle complaints, refunds, outsourcing is a good option.  This can free up your staff to focus on specific projects and release resources.

As outlined above, telemarketing an be used both for generating new customers, and also for costumer service, looking after existing customers.

The Need For Good Data

Good data is at the heart of any successful telemarketing campaign and this is also the case for utilities companies.

Gas and electricity have been going up since COVID in 2020 so the need to utilities companies to keep as many customers as possible is important.  Thanks to comparison websites like Uswitch and Utilities Warehouse, the power is in the hand of the consumer.

Getting good data is important for unities companies, to be able to contact the right consumers at the right time, when they are looking to change.

Working with that data is also important, just because a consumer says ‘no’ today does not mean that the door has closed forever.  Building a rapport in telemarketing is important as it may turn into a ‘yes’ a few months down the line.

How Much Does Telemarketing Cost?

Telemarketing prices do vary from all companies, depending on the number of calls (inbound or outbound) and the number of agents needed to make/receive calls. 

Most agencies charge on a day rate, however for large campaigns, a cost per call or per agent may be negotiated.

Most agencies charge per day, or per month for calling, depending on what kind of campaign is required.  

As all marketing companies are independent, their fees are not standardised, so comparing quotes is essential.

Choosing An Experienced Agency

When considering a telemarketing expert to handle a campaign, it is wise to select someone that experience in the utilities sector, and has the resource available to handle the call numbers.  

All telemarketing companies have different experience, and industry knowledge does count, in all areas of marketing.

Telemarketing for utilities companies is focused and needs to have a focused and experienced agency handling the campaign for it be effective.

Choosing A Local Telemarketing Firm

We always advise using a local telemarketing company where possible,

There is a loyalty that comes with working with a local marketing company.

Even though telemarketing is done remotely, having that face to face contact is good.  For the agency to get to know your utilities firm and understand the selling points, but also for you to get to know them and how good they are.

Just fill in the form to get quotes from a few local telemarketing companies that can work in utilities.

Compare Telemarketing Quotes Today

We do encourage getting a few quotes from agencies to compare, so you can get a feel for telemarketing prices and success rates.  

As there are price comparison websites for utilities companies, we are a price comparison website for telemarketing.

However, there is one subtle difference.  Utilities companies all provide the same thing, just for a different price.  Telemarketing is not like that, all telemarketing companies are different and cannot be compared on price alone.

We advise using a telemarketing company that has worked in the utilities sector and has experience in dealing with consumers.  Albeit that some businesses use utilities, restaurants and hospitality companies could be a good prospect for utilities companies to contact.  

By using telemarketing, you may be able to secure a large restaurant chain like Nando’s tying in franchisees to use a certain gas and electric firm for their suppliers.

There are many reasons businesses outsource telemarketing, mainly because you can target specifically.

Rather than spending hours on google looking at a few local telemarketing agencies, we can help.

Just fill in the form to get free advice on telemarketing for utilities companies without obligation.

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